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Legal overview

Avrio subprocessors

Effective date: February 15, 2021

To support the delivery of our Services, Avrio may engage and use data processors, subcontractors or content delivery networks with access to or potentially have access to customer data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor.

Engaging subprocessors

Avrio is committed to ensuring that all of its subprocessors have the appropriate legal and security safeguards in place to ensure that your data will remain protected to the highest standards. This includes signing a Data Processing Agreement (together with Standard Contractual Clauses, where applicable) with all of our subprocessors and ensuring they all have supplementary measures in place, where applicable.

Please see the below list of subprocessors that Avrio has engaged with, the country they operate from, and the service(s) they provide.

Subprocessor
Country
Service
Data processed
DPA signed
Subprocessor Measures
Amazon Web Services

EU (Ireland)

Cloud Service Provider

Anonymized content, email address, IP address

Yes - incorporate into terms

Shared Responsibility ModelSentry

Iowa, USA

Application monitoring and error tracking

Product usage logs

Yes

Security and Compliance commitmentsAuth0

EU (Germany)

Identify verification and authentication

Email addresses, IP addresses

Yes

Compliance & CertificationsAlgolia

EU (Germany)

Hosted search API

User-added content

Yes

Security & ComplianceRev

EU (Germany)

Speech-to-text transcription API

User-added content (when using transcription)

Yes

Security & ComplianceOpen AI

USA

Machine Learning Summarization

User-added content (when using transcription)

Not Available

Terms Of UseStripe

USA

Payment processing and subscription management

Billing contact name, email address, and card details

Yes

Security

Should Avrio need to designate further sub-processors or make any change to the existing sub-processors, Avrio will inform its customers and give customers ten (10) business days from giving notice to reasonably object to these changes.

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